Q&A

Q&A: How Do I Refuse Inquiries For Single Images?

Why do people always ask me to photograph things I don’t “do,” and how can I turn them down without sounding rude? Q:  Often I’ll get a call from a prospective client who has not been to my website. They find my number via Google and skip the whole browsing experience which would have managed…

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Responding to Clients Who Kindly Ask You To Violate Your Policies

Clients.  We love them.  We’re constantly thinking about how to get more of them.  But once we do….we find a whole new set of issues cropping up!  Most of the issues aren’t horror-story-esque, but the subtle difficulties are often the hardest to handle. One reader sent in a question asking what to do in situations…

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When Gift Certificates Go Sour…

Q:  I had a client who contacted me saying she wanted to purchase photos of her infant niece as a gift to her sister (the niece’s mom). I explained to her what would be involved, how much it would cost, and that the DVD of images could be purchased later for X amount. The shoot went great,…

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Do Your Clients Feel Nickel and Dimed?

I put out a call for open Q&A to my mailing list last week – if you’re not on the mailing list you can hop on over in the sidebar!  On to the questions: Q: I was wondering how do you deal with a client who doesn’t want to or think that they have to…

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