Psychology 101
You’re Losing Money If You’re Not Doing This When You Sell
So we’re standing in this rug shop in Tunisia, with colorful carpets lining the walls and overflowing into dusty stacks in the corners. A friend and I had climbed a swirling, tiled staircase, and emerged, blinking, into this visual feast of hand-knotted Berber rugs. But for a few buzzing fluorescent lights overhead, we could easily…
Read MoreHow To Get Clients To Tell You What They’re Really Thinking
In one of my first classes in graduate school, my fellow students and I paired off to practice some therapy skills. The task that day was to explore a situation the other person had experienced. But there was a catch: We couldn’t ask a single question. “What happened? How did that feel? Who was there? …
Read MoreThe Dark Room: Depression in the Photography World
This past winter, I surveyed the P4P audience asking people to share something quite personal: Their experiences with depression. Answers poured in from around the world in a matter of hours. I copied and pasted the survey answers into a Word document, and the result was over 50 pages long (single-spaced). Clearly, this was something…
Read MoreThe Hidden Power of “Obvious” Psychology
When people read about psychology, it often goes like this: They click on an article about something like, say, the halo effect. The halo effect is a mental bias we have, where our judgments of a person are clouded by one particular element. For example, a new student shows up in class wearing stained clothing,…
Read MoreThe People-Pleaser’s Guide To Standing Up For Yourself In Business
“I can’t say no to the client who wants to reschedule for the fourth time….even though it’s a free session!” “I already did three extra hours of work as a favor, and this client just wants more!” “I’m a nice person, and I feel like people are taking advantage of me. How do I tell…
Read More