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Category Archives: Things I Recommend

Get Whatever You Want Without Arguing: The Magic Words

It’s when a client does something that feels scuzzy. Something that isn’t technically against your contract, but you’re still pushpins-in-your-pants uncomfortable with it. Or when you go buy something at a store, then get home and realize that the coupon (which was the whole reason you bought the item) is still folded neatly at the […]

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Your Blog Should Be More Like Hannibal Lecter. Here’s Why.

The prison gates shut with a reverberating claaang.  Somber violins threaten in the background. Prisoners lurk and grapple against the bars of their cells, following you as you hurry to pass by.  And then, the climactic moment.  The camera whirls around the corner, as if pulled, and shows…. A man, standing serenely in the center […]

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